Unlocking Value with MuleSoft: Our H1 Highlights

At iMMERSIVE, we believe integration is the foundation for unlocking real business value, especially as industries race to adopt AI, streamline operations, and better serve their clients. Throughout the first half of 2025, we’ve been proud to work closely with MuleSoft and Salesforce to help many of our customers who are already starting to enjoy […]

Don’t Get Left Behind: The Shift to Salesforce Flow Builder Is Underway

Retirement of Workflow Rules & Process Builder  Salesforce automation is moving fast, and if you’re still relying on Workflow Rules or Process Builder, it’s crucial to act now. These legacy tools are being retired in favour of Flow Builder. A modern, all-in-one automation platform that handles everything from simple repetitive tasks to complex, multi-step business […]

Agentforce 3 Is Here: What You Need to Know, and How to Get Ahead

AI agents are no longer promises of the future. They are here, powering enterprise today. Agents aren’t confined to pilots or innovation labs anymore, they’re now being deployed across customer service, sales, and operations to support real teams in real time. The launch of Agentforce 3 comes at a pivotal moment. With thousands of businesses […]

Empower Your Organisation with MuleSoft

In today’s digital landscape, technology is evolving faster than most organisations can keep up with. Companies are managing an increasing number of systems, data sources, and customer touchpoints, and while each tool has value on its own, their true potential is realised when they seamlessly connect together and with third-party systems as part of a […]

Accelerating Transformation with Salesforce and AI

Digital transformation is essential for staying competitive. However, too often there are challenges which get in the way of projects completing successfully or even getting off the ground in the first place. Challenges such as scope creep, project delays, increasing costs and final solutions that don’t fully support business objectives are just a few which […]

Agentforce and the AI Agents

Agentforce is without doubt the latest buzzword that is on everyone’s lips, and was certainly the darling of the show at Dreamforce this year. But what’s behind the buzz and how soon can it be deployed here in the UK? Well firstly, what is Agentforce? Quite simply Agentforce is a platform that enables businesses to […]

Retirement of Workflow Rules and Process Builder: What You Need to Know

Salesforce has announced that Workflow Rules and Process Builder will no longer be supported after 31 December 2025. By this date, all users must migrate their automations to Flow Builder which is more advanced, flexible, and efficient in comparison and enables you to create simple or complex automations, forms, and guided user experiences with little […]