Countdown to Agentforce World Tour London 2026

28th May 2026

The countdown is on. Agentforce World Tour London 2026 is almost here, and this year iMMERSIVE is showing up bigger than ever.

We’re proud to be headlining as an Innovator Sponsor, the highest sponsorship tier available, which means more space, more demos, and more conversations with you. It’s a reflection of how committed we are with Salesforce to help our customers lead the way in the age of AI. Each year we raise the bar, and 2026 is no different. Fresh from World Tour Barcelona, our European momentum is building, and we can’t wait to bring that energy to Excel London on Thursday 18th June.

This year’s event will spotlight real-world Agentforce use cases, practical strategies organisations are using to deliver measurable impact with AI, and the latest innovations from Salesforce. That includes the newly announced Headless 360, designed for the agentic enterprise, allowing AI agents to act directly through APIs and tools rather than traditional UIs, while giving businesses greater control over agent behaviour at scale.

Haven’t registered yet? Click here to register and start planning your day.

 

iMMERSIVE Theatre Session: Reinventing Customer Experience in the Age of AI

We’re looking forward to stepping back onto the theatre stage to present: Reinventing Customer Experience in the Age of AI.

AI is transforming how businesses connect with their customers at a pace few anticipated. Following on from last year’s packed-out theatre session, Abi Chan, CRO, and Simon Clarke, Head of AI, are returning to the stage to explore what endures, what’s shifting, and how AI agents are reshaping the rules of customer engagement. You’ll leave with a clearer picture of what great customer experience looks like in an AI-driven world. We can’t wait to see you there!

 

Salesforce Sessions you won’t want to miss

 

Agentforce World Tour London Main Keynote

Explore the journey toward an agentic enterprise, where humans and AI agents work together to strengthen trust across the public sector and beyond.

 

Agentic Enterprise Transformation for the Built Environment

Explore how AI is transforming the Built Environment today, the path to full transformation, and the key processes needed to become an Agentic Enterprise.

 

Bad Data Kills Good Agents. Fix it with trusted context.

Discover how Informatica provides the clean, connected and governed data Agentforce needs to deliver real business value.

 

Beyond the Browser: Introducing Salesforce Headless 360

Learn how to scale faster by separating logic from UI through the Salesforce Multi-framework and deliver governed AI experiences across any channel.

 

Data 360: Activate trusted context everywhere

Discover how Data 360, enhanced by Informatica, activates trusted data and context from any source- giving your teams, AI and systems a single, reliable foundation to work from. With Informatica’s data quality, governance and MDM capabilities built in, your data is connected, accurate and ready to act on.

 

Leading the Future of Agentic Enterprises with MuleSoft

Discover how MuleSoft connects your system, data and AI agents into one seamless, integrated foundation. When everything is integrated, your teams work from the same trusted data, your agents can take action across your entire business, and AI starts delivering real outcomes at scale.

See the full session catalogue here.

 

Visit the iMMERSIVE team

As Innovator Sponsors, we’ll be right in the heart of the action. Come and find us at our interactive booth, where you’ll be able to get hands-on with live demos of our Catalyst™ accelerators and latest AI use cases.

Our award-winning team will be on hand to talk Agentforce, answer your questions, and share how we’re helping customers transform with AI.

Agentforce World Tour is one of the best opportunities of the year to gain fresh perspectives, hear real customer stories, and leave with practical ideas ready to put into action. We hope to see you on the 18th.

Register now and if you’d like to connect before the day, drop us a note at hello@immersiveAI.co.uk.

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