Responsibilities:
- Presenting – prepare client presentations and lead requirement gathering sessions
- Business processes – Understand AS IS process flows and work with key client stakeholders to elicit TO BE process.
- Solution design
- Own the Salesforce functional design
- Work with delivery and technical colleagues to transform client requirements into best practise Salesforce solutions.
- Configuration – configure Salesforce as per solution design document, delegating where appropriate.
- Testing – Support internal testing and client UAT.
- Training – run workshops to train clients and Administrators.
- Client relationship – engage with client stakeholders to analyse business processes and functional requirements.
- Mentoring – help grow future talent by coaching junior colleagues
- Growth – Support pre-sales team with identifying future opportunities
- Travel – A willingness to travel as and when required
Technical Skills:
- 5+ years Salesforce project delivery experience end to end, with strong organisation skills
- Degree educated or strong experience with Salesforce implementation environment
- Experience across Sales and Service Cloud
- Preferred: Familiarity with Experience Cloud and other Salesforce clouds
Business Skills:
- Communication – excellent communication skill and interpersonal skills. Ability to facilitate workshops and conference calls with confidence. It’s important that you are confident and clear in your messaging both written and verbal
- Teamwork/Collaboration – team orientated, with experience supporting less experienced members
- Presentation Skills – excellent ability to share product expertise and business knowledge to audiences of all levels
- Problem Solving – excellent ability to anticipate problems and identify solutions
- Adaptable – excellent ability to adopt a flexible work style in changing circumstances and shift priorities when necessary
What we Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- Flexible work hours and remote work options.
How to Apply
Interested candidates are invited to submit their resume and a cover letter detailing their experience and qualifications using the form below or email hello@immersiveai.co.uk
iMMERSIVE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.